--- tytul: "Working With Clients on a Design Project" opis: "Working with a client on a design project starts with good preparation for the meeting: researching their business and gathering benchmarks. See our tips." adres: https://justidea.agency/en/blog/working-with-clients-on-a-design-project/ serwis: "JustIdea Agency" jezyk: pl zrodlo: automatyczny odpowiednik strony HTML, generowany przy każdym buildzie --- Article # Working With Clients on a Design Project Working with a client on a design project starts with good preparation for the meeting: researching their business and gathering benchmarks. See our tips. [![Dawid Kabała](https://justidea.agency/obrazy/dawidk-73500cf2.webp) Dawid Kabała Team Leader Creative Designer](https://justidea.agency/en/author/dawid-kabala/) 29 December 2021 3 min read 5 sections ![Working With Clients on a Design Project](https://justidea.agency/_astro/szablon-8-18-1-de0f9f3d.CFpmrXwA.webp) Marketing Trusted by ![LPP](https://justidea.agency/obrazy/lpp-logo-2-b64d3a02.svg) ![House](https://justidea.agency/obrazy/logo-house-c706eeae.svg) ![Toyota](https://justidea.agency/obrazy/toyota2-1-63c6570a.webp) ![Fame MMA](https://justidea.agency/obrazy/fame-ffb4e0d0.webp) ![Surf Inc.](https://justidea.agency/obrazy/surfinc-91e5b73d.webp) ![LyoFood](https://justidea.agency/obrazy/lyo-cb899d46.webp) ![ExpertSender](https://justidea.agency/obrazy/expert-ca00548d.webp) ![Purinova](https://justidea.agency/obrazy/purinova-217da6ab.webp) ![Mennica Gdańska](https://justidea.agency/obrazy/mennica-98166c12.webp) ![Group IB](https://justidea.agency/obrazy/group-ib-b711171e.webp) ![Smart Kids Planet](https://justidea.agency/obrazy/smart-kids-151311c5.webp) ![SuperSonic](https://justidea.agency/obrazy/supersonic-a35404fe.webp) ![Wierzynek](https://justidea.agency/obrazy/wierzynek-1-d027e7cc.webp) ![RegoBis](https://justidea.agency/obrazy/regobis-a8b446e3.webp) **In this article** 1. 01How do you prepare for a meeting with a client? 2. 02Researching the client's business 3. 03Benchmarks 4. 04A list of topics 5. 05The meeting, and what comes next? Share A well-managed **collaboration with a client** lets the whole design process run smoothly, resulting in a high-quality [website design](https://justidea.agency/en/services/creative-agency/website-and-store-design/) or another product, and a fully satisfied client. We need to remember that the client we're working with most likely doesn't have specialist knowledge about design or, for example, [building websites](https://justidea.agency/en/services/websites/), so throughout the whole process we should educate them and inform them in detail about our work. If the brief hasn't been filled in to our satisfaction, we should arrange a **meeting with the client**. ![meeting with a client](https://justidea.agency/_astro/startup-g25e84db7e-1280-300x200-9bcde6b1.CSKdR4JM_KzpEb.webp) meeting with a client ## How do you prepare for a meeting with a client? The better we prepare for a meeting with a client, the more information we'll gather, and this will help a great deal at later stages of the project. So what can we do before the meeting itself? ## Researching the client's business Try to research the company's **history**, learn about its offer and its competitors. Basic knowledge of the client's industry will certainly come in handy at the meeting too. ## Benchmarks Remember that the client probably hasn't dealt with design work before, so it's worth preparing a few **example projects**, which will help pin down the client's visual preferences and make it easier to determine what functionality the client expects (for example, for a website, or when it comes to [online stores](https://justidea.agency/en/services/e-commerce/)). ## A list of topics Prepare a list of issues you want to raise in the conversation with the client. Make sure to cover topics that will let you gather as much valuable information as possible for your creative work. Topics worth raising at the meeting: - what the product or service does or how it works - what sets the product or service apart from competing solutions - a discussion of the target audience - future plans for developing the brand - previous experience working with designers - if the project involves a redesign, ask about the reason behind the decision to refresh the brand's image - (for websites and stores) an analysis of the homepage structure, section by section - the planned deadline - available design materials (logos, photos, renders, other materials) - a point of contact (we should aim to have a single person who will communicate with the specialist about feedback and other project-related matters) - a discussion of the design process (the individual stages, an emphasis on close collaboration with the client, preferred communication channels) [![Build a professional image for your brand with us. Contact our agency](https://justidea.agency/obrazy/banery-en/baner-projekt-1-57e21d01-en.webp)](https://justidea.agency/en/contact/) [![Need a bespoke website? Contact our agency](https://justidea.agency/obrazy/banery-en/baner-projekt-2-mobile-6cb2a3bf-en.webp)](https://justidea.agency/en/contact/) ## The meeting, and what comes next? After meeting with the client, it's worth taking a few steps that will help organise the work better: - prepare a **work schedule**, even if the dates in it are purely indicative - create a **task list**, and if it's a large project, you can further split it into subtasks - you can also prepare a short **meeting summary**, creating a document that will help both you and the client assess the designs and compare them with what you agreed at the meeting As a creative soul, you're probably not a fan of client meetings and would rather just get on with designing, but a well-run meeting, preceded by proper preparation, will pay off during the creative work and have a positive effect on the quality of your designs. I hope this article makes that easier for you. If you still have any questions, our [marketing agency](https://justidea.agency/en/services/digital-marketing-agency/) JustIdea will be happy to answer them all. ![Dawid Kabała](https://justidea.agency/obrazy/dawidk-73500cf2.webp) Written by [Dawid Kabała](https://justidea.agency/en/author/dawid-kabala/) Team Leader Creative Designer Have a question about this article? Write to us. Want this in your business ## Let's turn this knowledge into results in your store 30 minutes about your numbers. The call starts with someone from sales, and we bring in the channel specialist once we get into the details. The call is free of charge. Book a call about your numbers [See what we do in marketing](https://justidea.agency/en/services/digital-marketing-agency/) Client reviews ## Ratings of the agency that runs this blog Clients gave them after working with us, and you can read each one on the site where it was posted. They cover the work of the whole agency, not this one article. 4.96 / 5 weighted average of 224 reviews across three platforms [Read the reviews](https://justidea.agency/en/justidea-reviews/) [![Google](https://justidea.agency/assets/logo-google.svg) 4.97 / 5 156 reviews on our Google Business Profile](https://www.google.com/search?q=JustIdea+Agency+Krak%C3%B3w+opinie)[![Facebook](https://justidea.agency/assets/logo-facebook.svg) 5.0 / 5 33 reviews on our Facebook page](https://www.facebook.com/justidea.agency/reviews)[![Clutch](https://justidea.agency/assets/logo-clutch.svg) 4.9 / 5 35 B2B reviews, each verified in a call with the client](https://clutch.co/profile/justidea-agency) Statuses awarded by the platforms: PrestaShop Expert ★★★, Google Premier Partner 2025, Meta Business Partner, Microsoft Advertising Elite Partner 2025. [All certificates and awards](https://justidea.agency/en/our-awards/) Read on ## See also [Marketing 2 November 2025 Best Marketing Automation Strategies That Actually Increase Sales Aleksandra Skotnicka](https://justidea.agency/en/blog/best-marketing-automation-strategies/)[Case Studies 6 August 2025 Sanitbuy.pl: Google Business Profile from Visibility to Conversion \[Case Study\] Wiktoria Podorska](https://justidea.agency/en/blog/sanitbuy-google-business-profile-case-study/)[SEO 30 July 2026 Reddit and UGC in Google Search Results: What It Means for Your Content Strategy Małgorzata Walo](https://justidea.agency/en/blog/reddit-and-ugc-in-google-search-results/) Contact ## A conversation about your numbers: 30 minutes The call is led by a new business specialist. When we get into the details of an account, the specialist for that channel joins in. We reply within one business day. A quick review of your tracking and campaignsThree priorities for the next quarterA written summary that stays with you Before the meeting we review your website, your visibility and what your campaigns show from the outside. We will not open with “so, what does your company do?”. [4.96 224 reviews](https://justidea.agency/en/justidea-reviews/) What happens after you send it 01 within 1 business day ### We reply to your email The reply comes from the same new business specialist who will run the call. No qualification form and no call from an unknown number. 02 this week ### A 30-minute conversation We go through your numbers and your questions. If it turns out we are not the right fit, we will tell you straight away.