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Campaigns judged on net profit after returns and cost of goods, not on the ROAS in the ad platform. Creative is made in-house, so it never waits for a third supplier.

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Measurement first, decisions second. Ad, store and warehouse data in one place, so a budget conversation takes fifteen minutes, not three meetings.

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Home/Services/Creative Agency

Creative agency: we design your logo, visual identity and website

We design logos, visual identity and websites alongside the team that later builds the stores and runs the campaigns. Before we hand over the files, we already know whether the logo works as an app icon and whether the site design accounts for an empty basket.

We design where it gets built

The same company that designs your logo later builds the store it will sit on. A design that cannot be delivered on time never leaves the sketch stage here.

You know the price before we start

We agree the scope on the first call: the logo alone, the logo with brand guidelines, or a full brand system. We quote for that scope, and the project starts only once you accept it.

A brand's logo and its applications: app icon, header, label, profile picture Figma Adobe Photoshop from €980 net for a logo design, entry price
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Starting point

Why good designs fall apart at the build stage

Four situations we find in projects taken over from someone else. Each one ends with paying twice for work that was already done once: with a logo, a second attempt means a second project and another 3-6 weeks.

The logo does not work at small sizes

It looks great in a presentation and turns to mush in an app icon or on a shipping label. Fixing it afterwards is a separate project, because the drawing itself has to change, not just the colour.

The design has no edge cases

Empty basket, no results, payment error, a very long product name. None of them are in the files, so a developer ends up inventing them during the build, with no designer in the room.

There are no source files

What is left is artwork cut out of the old site. Every new use then starts by redrawing the logo, which is a designer's job that adds nothing new.

Every department uses a different version

Three shades and four files in circulation, and each department treats its own version as the official one.

Definition

What does a creative agency do?

A creative agency is a company that designs what people see of a brand: the logo, the visual identity system, branding, and the layout and look of the sites the brand sells through. It differs from an advertising agency in that it produces material but does not run the campaigns or the measurement. It differs from an interactive agency in that it hands over the finished design with the rights, instead of maintaining a live tool after launch. At JustIdea, design work happens next to the delivery team, so it goes straight into the build.

Logo and visual identity

The logo and its variants, a brand guideline, plus colours, typography and company materials.

Website and store design

Wireframes, graphic design and a clickable prototype. You order these even when the build itself is run by your own team or another supplier.

Designed from the phone up

Most traffic arrives on a phone, so we design that screen first. The desktop version follows it, not the other way round.

A system, not a set of pictures

We design reusable components, a small brand design system, so the next piece of creative is assembled from ready parts instead of built from scratch by a designer.

Where to start

Logo, identity, or straight to the website?

The order depends on what you already have and where the brand shows up, not on the size of the budget.

Logo, identity, or straight to the website?
Your situationWe start withTypical time
You are starting out, no logo yetLogo3-6 weeks
The logo exists, everyone uses a different versionBrand guideline2-3 weeks
Materials are produced in several placesVisual identity guideline4-6 weeks
The site looks older than the companyWebsite or store design3-8 weeks
The site exists, but people get lost in itUX audit, then design2-4 weeks for the audit

The two most expensive mistakes in this order

The first is ordering a full visual identity before your first sale. Materials then get made for channels the brand does not yet know it will use, and after a year half of them are out of date. At the start, a logo and its usage rules are usually enough; the rest gets added once you know where the brand actually shows up.

How we work

How we design: four rules instead of a template

Every designer on the team holds to these four rules, because experts without shared rules produce four different processes and four different deadlines. You can check each one in the first few weeks, before you see the finished design.

Two directions, edits for one

We show two distinct directions, and only the chosen one gets edits. That way the project actually finishes, instead of circling between versions.

We show the design in use

The logo in an icon and on a label, the page layout on a phone. A white background does not show whether the logo holds up at a small size and on a dark background.

Copyright and files pass to you

Once the project is settled, you get the source and vector files of the logo along with the copyright to it. With logos from generators the licence is often non-exclusive, so the same drawing may be sold to someone else too.

We advise against a new logo when a guideline is enough

If the problem is a lack of usage rules, we propose a brand guideline instead of a redesign. That option costs less and can always be extended later.

Services in this category

What we design: logo, visual identity and branding

Each service has its own page with scope, price and answers to the most common questions. Materials for campaigns and social media are produced later under the rules set by the identity, so the next piece of creative does not start with a question about colours.

Logo design

A logo, a brand guideline and a full visual identity, scoped to what the brand actually uses.

View ›

Website and store design

Wireframes, graphic design and a prototype, also without the build. The quote is set by the number of views, not the size of the company.

View ›

Brand strategy

For when you need to settle who the brand is and what it promises before the design starts. From €740 net.

View ›

UX audit

For when the site already works and the question is where people get lost, before you decide on a new look.

View ›
How we start

The project from brief to hand-over

The order is the same for a logo and for a website. In the brief we also ask about later channel strategies and the content the brand will publish, because that changes the formats produced in the project.

  1. 1

    Brief

    a few days

    Who your customer is, what sets you apart, and where the design will be used most often. In Krakow usually on site, elsewhere online.

  2. 2

    Proposals

    2-3 weeks

    Two directions for a logo, wireframes for a website. You see each one exactly where it will stand: in the icon, on the label and on a phone screen.

  3. 3

    Revisions

    1-2 weeks

    Rounds refine the chosen direction: proportion, colour and legibility at small sizes. We do not return to choosing a direction.

  4. 4

    Hand-over

    a few days

    The logo's source files and whatever the quote covers, from carrier versions to a brand guideline. For a website, a clickable prototype for the developer is added.

Client reviews

Portfolio and performance: taste judges the creative, numbers judge the work together

Everyone will say a design is good, because that is a matter of taste. What can actually be checked is something else: deadlines, and whether the design could be built at all. The ratings were given by companies who worked with JustIdea across different services, not only on creative work.

4.96 / 5

weighted average of 224 reviews across three platforms. Clients gave them, and each site links to the profile with the full text of every review.

Read the reviews
Certificates and partnerships

Why design work should come from an agency that will test it in delivery

These three statuses say nothing about taste. They say that the design is made with knowledge of what can actually be built, at what cost, and how it will behave once it runs as an ad.

PrestaShop Expert ★★★

PrestaShop, agency programme

The highest tier of the agency programme. When designing a store, we know what the platform does by default and what has to be built on top, so the wireframe never contains a screen that costs more to build than the whole design stage.

Google Premier Partner

Google, top tier of the Google Partners programme

We run the campaigns that drive traffic to the sites we design, so we know where paid traffic drops off and which screen decides the cost of acquisition. That changes what comes first on the opening screen.

Meta Business Partner

Meta, partner programme

The logo ends up on a profile picture and in social creative, meaning inside a circle and on a photo. We check that before handing over the files, not after the first campaign goes live.

Doubts before working together

Freelancers, AI and a trial design

“An agency is expensive, we will use a freelancer”

For a single logo that can work out cheaper. The difference shows up on the second job: an agency keeps the system and the files, and swapping a freelancer means starting by rebuilding what already existed.

“We will generate a design with an AI model”

For sketching a direction, that is a good tool, and we use it ourselves. The trouble starts with variants, vector files, edge cases, and the question of whether the logo is distinctive enough to actually defend.

“We want to see a design before signing”

We do not produce trial designs and we say so on the first call. We show work from the same tier and walk through the decisions behind it, because that tells you more about how we work than a free mock-up would.

“We want to see more proposals”

That is possible. As standard we show two directions, and an extra one is agreed before the start, along with the price for it. What matters more than the count is that the directions are deliberately different: you are choosing an idea, not a detail.

Before you choose

Full rebrand, or a refresh of what you already have?

Short answer

A rebrand answers a change in the business, not boredom with the logo. When the sales model, the market or the customer group changes, the logo and communication should change with them. When the company is the same and the materials have simply aged, a refresh and tidier usage rules are enough.

A rebrand costs not just the design, but also replacing everything that carries the old logo: the site, packaging, documents and profiles. We show that sum before the decision, because it is often several times higher than the design itself, and it is usually what decides the choice.

Go for a full rebrand

  • The sales model, the name or the customer group is changing.
  • The logo gets confused with a competitor's or speaks of a company from years ago.
  • You are entering a foreign market and the brand has to work there on its own.
  • After a merger or acquisition, two different systems are in circulation.

Refresh and tidy up

  • The logo is recognisable, but the materials around it are inconsistent.
  • There are no usage rules, so every file gets made from scratch.
  • The budget will do more good spent on production than on a new logo.

See also: logo design website and store design brand strategy video production

Boundaries of the service

Where creative work ends and marketing activity begins

Creative work is responsible for how a brand looks and what it says. Marketing activity is responsible for how many people see it and how many of them buy. We run them as separate services, because they have a different rhythm and a different way of being billed: a creative project ends with a hand-over date and the files, while marketing is billed every month and has no day on which it ends.

The second boundary runs along the tools. A store, a partner portal or a warehouse integration is work for the delivery team, and we hand over the design and the files for someone to build it from. When the question is who will build and maintain the tool, the right address is our interactive agency, and the creative agency answers for the visual layer of that project.

On the first call we therefore ask about the order first, and only then about the scope. A new identity will not raise sales if nobody is running campaigns, and a campaign built on an inconsistent logo builds recognition for something you will change again in six months anyway. On a budget spread over stages, it is usually cheaper to start with the visual rules and only then switch on the channels. When a campaign launch is three weeks out, we trim the scope to the deadline.

FAQ

Creative agency: questions before you decide

What does a creative agency do?

It designs what people see of a brand: the logo, the visual identity system, branding, and the layout and look of the sites the brand sells through. It differs from an advertising agency in that it produces material but does not run campaigns or measure results. It differs from an interactive agency in that it hands over a finished design with the files, instead of maintaining a live tool after launch.

How much does a logo and visual identity project cost?

A logo design starts from €980 net and rises with scope: the logo alone, the logo with a brand guideline, or a full identity with company materials. That is why we quote after a conversation about what you actually need. The price for a site design is set by the number of views, because that, not the size of the company, decides the workload.

Can I order just the site design, without the build?

Yes, and it is a separate service for us, not an exception. You get wireframes, a graphic design, a clickable prototype and a full set of files for a developer, while your own team or any supplier runs the build. The price of the design stage does not depend on whether you order the build afterwards.

How long does a logo project take, and how long does a site design take?

A logo usually takes three to six weeks, a site three to eight, depending on the number of views. The biggest factor in the timeline is the pace of decisions on your side: the design itself takes less time than reaching agreement, especially when several people are involved in the approval.

Will I get the source files and the copyright to the logo?

Yes. The source and vector files of the logo, along with the copyright to it, pass to you once the project is settled, and versions for print, web and systems come within the scope set in the quote. With ready-made logos from generators the licence is often non-exclusive, and the same drawing may be sold to someone else.

Do you work in Krakow?

Our office is in Krakow, and for the brief and the presentation of directions we are happy to meet in person, because a design is better discussed than emailed. For companies outside Krakow we run the same meetings online, with no change to scope or price.

Will you redesign an existing site or logo?

Yes, and we start by asking whether it is actually needed. With a logo the problem is often a lack of usage rules or source files rather than the logo itself, and then a brand guideline is the cheaper option. With a site that already has traffic we start with a UX audit, because session recordings are a better brief than the team's impressions, and they protect you from carrying old barriers into the new look.

Creative agency: names, scope and common mix-ups

Creative agency versus advertising agency

The names are often used interchangeably, and the scopes are different. A creative agency produces: the logo, the identity, the site design and the materials. An advertising agency is responsible for the whole of communication, so brand strategy, campaign delivery and measurement are added on top. When choosing a supplier, ask directly whether campaign delivery is in scope, because that is the most common source of misunderstanding.

Why we show a design in use

A logo and a layout almost never appear alone on a white background. They work in a header on a phone, in an app icon, on a document, on a label and inside the circle of a profile photo. A design that only looks good on a slide is a cost postponed to the first build.

What a visual identity includes

The logo in a full set of variants, colours with exact values, typography with a licence, usage rules and company materials: business cards, letterhead, presentations, social media templates. A brand guideline describes the logo itself, a visual identity adds the rest of the system. That difference decides the price more often than the size of the company.

A creative agency in Krakow

Our office is in Krakow, and that is where we run briefs and present directions, because a decision made around a table takes an hour, while the same decision by email can drag on for two weeks. For companies from across Poland we run the same stages online, with no difference in scope or price.

Show us what you have today

On a free 30-minute call we work out whether you need a new logo, a refresh, or simply a set of usage rules. That distinction is what separates a logo project from a rebrand, which pulls in replacing every material you have.

A handful of scattered versions of a current logo, and one recommendation with usage rules
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A conversation about your numbers: 30 minutes

The call is led by a new business specialist. When we get into the details of an account, the specialist for that channel joins in. We reply within one business day.

A quick review of your tracking and campaignsThree priorities for the next quarterA written summary that stays with you

Before the meeting we review your website, your visibility and what your campaigns show from the outside. We will not open with “so, what does your company do?”.

Our rating: 4.96 out of 5, 224 reviews on Google, Facebook and Clutch
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