Why PrestaShop and not Shopify or Magento?
Because for mid-market stores it adds up best: Magento-level quality at a fraction of the cost to build and maintain. Against SaaS platforms, once you add up subscriptions, revenue fees and paid apps, the cost is similar. And the code, the data and the pace of development stay with you.
What does PrestaShop Expert ★★★ mean?
It is the highest tier of the PrestaShop partner programme, awarded by the platform's maker for the number and quality of completed projects. PrestaShop verifies it itself, so it is not a claim from our portfolio but a status granted by the company behind the software.
Do you help with migration from another platform?
Yes. We migrate from Magento, Shopify, WooCommerce, IdoSell, Shoper and custom-built systems. Our process protects search rankings, customer data and order history, and we schedule the switchover outside peak season.
Will I lose my Google rankings after migrating from Shopify or WooCommerce?
The risk is real, which is why we start with a pre-migration audit: we map URLs, set up 301 redirects and move content together with order history. Rankings usually need a few weeks to settle, so we plan the switchover outside peak season. We went through the same process with Surf Inc., the store we co-build.
Do you work only on PrestaShop and only in e-commerce?
In e-commerce we specialise in PrestaShop, where we have the deepest experience in Poland. Online marketing, SEO, data, automation and website builds we run regardless of platform and sales model, including for B2B and manufacturing companies that sell through quotes rather than a basket.
What does an e-commerce agency do, and how is it different from a marketing agency?
An e-commerce agency, also written ecommerce agency, is responsible for sales in an online store rather than for a single service. In practice that means four things under one roof: the store on a sales platform, online marketing (SEO, campaigns and email marketing), data and tracking, and strategic consulting. A digital or marketing agency usually takes one of these areas and leaves the rest to other suppliers. We are an agency that specialises in e-commerce, which is why we judge results by net profit, not by the number of tasks completed.
How do you choose an e-commerce agency?
Ask three questions and compare the answers. First: does the agency co-build a store whose results it is accountable for, or does it know e-commerce only from other people's accounts? Second: what number does it measure results by, because revenue in an ad dashboard and net profit are two different things. Third: who exactly will work on your project, and will you have access to the data and ad accounts from day one? Talk about price only after those three, because cheap support that does not grow sales is the most expensive kind.
How much does it cost to work with you?
Ongoing support starts at €620 net a month on a package basis. Projects are priced individually after a free strategy workshop, because the scope follows from your store's financial model, not from a price list. Billing is transparent: we report margin and net profit.
How long does it take to build a store?
A PrestaShop store on a ready-made theme takes from 3 months, a custom design from 6 months. These are ranges, not a fixed schedule. Three things on your side shorten the timeline: a short list of integrations (ERP, WMS, payments), well-organised product data and a single decision-maker. We set the go-live date at the workshop, outside your peak season.
Who exactly will work on my project?
A dedicated account manager plus the team that got to know your business at the workshop: a developer, a designer, and a performance and SEO specialist. No hand-over after launch and no rotating account managers. We respond to tasks within 24 hours.
We already have an agency. How does a handover work?
We start by auditing what works. We do not turn your ad accounts and store upside down in the first week. We take over access, sort out tracking and only then change the strategy. We can also work alongside your in-house team.
What happens in the first month?
A strategy workshop, an audit of your store and ad accounts, server-side tracking set-up and a prioritised list of actions with an impact on revenue. At the end of the month you get a roadmap for the quarter and your first profit-first report.
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