What we build

Websites

Company websites and B2B platforms on WordPress or custom builds, with design, audits and speed optimisation.

Website development →

What we run

SEO

Visibility in Google and in language models. One team looks after search, your business profile and what ChatGPT and Gemini say about your brand.

Search engine optimisation →

What we run

Advertising and campaigns

Campaigns judged on net profit after returns and cost of goods, not on the ROAS in the ad platform. Creative is made in-house, so it never waits for a third supplier.

Digital marketing agency →

What we run

Analytics and data

Measurement first, decisions second. Ad, store and warehouse data in one place, so a budget conversation takes fifteen minutes, not three meetings.

Web analytics for e-commerce →
Article

Is Google Business Profile Free?

Is Google Business Profile free? Learn how to spot scammers demanding payment and when managing your listing can actually cost you money.

Łukasz Zontek Łukasz Zontek SEO 2 April 2025 5 min read 8 sections
Is Google Business Profile Free? SEO
Trusted by

Is Google Business Profile Free?

What Is Google Business Profile and How Does It Work?

Google Business Profile, formerly known as Google My Business, is a tool that lets businesses manage information about their company in Google Search and on Google Maps. It lets users quickly find basic information about a business, such as its address, opening hours, phone number and customer reviews. Wondering whether using Google Business Profile involves any fees? In this article, we clear up the doubts and discuss the potential costs associated with running one.

is Google Business Profile free?
is Google Business Profile free?

Is Google Business Profile Free to Use?

Yes! Setting up and running a Google Business Profile is completely free. Every business can add its location, contact details, photos and other information at no cost. Google does not charge for using the basic features of the listing. Google earns money through advertising, but simply having a profile on Google Business Profile does not generate any costs. That's why every business, from a small shop to a large enterprise, can set up a listing for free and reach potential customers.

Can Google Charge You for a Business Profile?

Google never charges for setting up or maintaining a Business Profile. However, scammers do appear on the market who try to extort money by offering "paid" Google profiles. You should be cautious of suspicious companies claiming that a fee is required to register your listing.

How to Spot Scammers

  • You receive an email or phone call claiming you need to pay for your Google Business Profile.
  • Someone offers "special services" that supposedly let you register your listing for a fee.
  • You receive an invoice or a payment request for the alleged maintenance of your listing.
  • In such cases, it's worth checking the information directly on Google's website and not making any payments.

Google Business Profile Scammers

In recent years, attempts at fraud involving Google Business Profiles have become increasingly common. Dishonest companies or individuals impersonating Google contact business owners and try to extort payment for services that are actually free. This type of fraud can lead to financial losses and disruption in managing a company's profile. Unfortunately, a lack of awareness among business owners means many of them fall victim to these manipulations.

The Most Common Forms of Fraud:

  • Fake calls from "Google representatives": scammers call businesses and claim to be Google employees, stating that the listing requires paid activation or renewal.
  • Phishing emails: business owners receive emails requesting payment for the alleged maintenance or ranking optimisation of their listing.
  • Invoices for non-existent services: companies receive invoices from entities impersonating Google, demanding payment for fictitious listing optimisation services.
  • Threats to remove the listing: scammers claim that if the owner doesn't pay a specified sum, their listing will be removed from Google.

How to Protect Yourself Against Scams

  • Never pay to set up or maintain a Google Business Profile.
  • Check the sender of emails and the caller's phone number. Official messages from Google always come from a google.com domain.
  • Report suspicious activity: if someone tries to extort money, you can report it directly to Google.
  • Be cautious of "SEO specialists" who guarantee first place in Google: no ranking is ever guaranteed.

When Can Costs Related to a Google Business Profile Arise?

Although the listing itself is free, there are certain services related to promoting it that can involve costs. Here are a few situations in which businesses may incur expenses:

If you want to increase your business's visibility, you can use paid Google Ads. This can help your listing appear in higher positions in the search results for specific keywords. The cost of a Google Ads campaign depends on the budget, competition and cost-per-click (CPC) rates.

Professional Listing Management

Some marketing agencies offer a Google Business Profile management service, such as adding regular posts, optimising photos or monitoring reviews. The cost of such services depends on the scope of work and can range roughly from €120 to €350 per month.

Photo Shoots and Visual Materials

Adding professional photos to your listing increases the profile's appeal and attracts customers. Hiring a photographer to take photos of your premises, products or staff can involve a one-off cost ranging from €120 to over a thousand euros.

Local SEO Optimisation

Businesses that want to make the most of their Google Business Profile's potential can invest in local SEO optimisation. This includes activities such as building local links, collecting reviews or publishing content related to the business. The cost of such a service depends on the scope of work and can range from about a hundred to over a thousand euros per month.

Summary

Google Business Profile is a powerful marketing tool that is completely free. Every business owner should use it to increase their company's visibility in Google Search. However, it's worth being wary of scammers trying to extort money for services that are actually free of charge. Want to make sure your Google Business Profile is well optimised and effectively attracting customers? Get in touch with us, and we'll check how your listing is currently ranking.

Check out also:

Łukasz Zontek
Written by
Łukasz Zontek
SEO

Have a question about this article? Write to us.

Want this in your business

Let's turn this knowledge into results in your store

30 minutes about your numbers. The call starts with someone from sales, and we bring in the channel specialist once we get into the details. The call is free of charge.

Client reviews

Ratings of the agency that runs this blog

Clients gave them after working with us, and you can read each one on the site where it was posted. They cover the work of the whole agency, not this one article.

4.96 / 5
weighted average of 224 reviews across three platforms
Read the reviews

Statuses awarded by the platforms: PrestaShop Expert ★★★, Google Premier Partner 2025, Meta Business Partner, Microsoft Advertising Elite Partner 2025. All certificates and awards

Read on

See also

SEO 9 September 2024 How to Set Up a Bing Places for Business Profile Małgorzata Walo SEO 12 April 2025 How to Rank Your Google Business Profile in 2026 Łukasz Zontek Case Studies 10 April 2025 Have your Google reviews disappeared? Here's how to get them back! Łukasz Zontek
Contact

A conversation about your numbers: 30 minutes

The call is led by a new business specialist. When we get into the details of an account, the specialist for that channel joins in. We reply within one business day.

A quick review of your tracking and campaignsThree priorities for the next quarterA written summary that stays with you

Before the meeting we review your website, your visibility and what your campaigns show from the outside. We will not open with “so, what does your company do?”.

4.96 224 reviews
By sending the form you agree to the processing of your data in line with our Privacy Policy.

What happens after you send it
01
within 1 business day

We reply to your email

The reply comes from the same new business specialist who will run the call. No qualification form and no call from an unknown number.

02
this week

A 30-minute conversation

We go through your numbers and your questions. If it turns out we are not the right fit, we will tell you straight away.