The audit ends with a document in which fixes are ranked by their impact on the number of enquiries or on sales. Every point has a description of the problem, a screenshot and a proposed fix, and we go through the whole thing with your team in a one-hour meeting.
What the service itself looks like, step by step: UX audit.
All prices net. We set out the scope of each variant in the contract before we start, using a semi-fixed price model.
The path from landing to sending an enquiry: the first screen, navigation, the offer's copy, the form and the mobile version. For company and service websites, where the customer needs to understand the offer and get in touch.
The whole purchase path: listing, filters, the product page, the basket and checkout. For stores that want to know at which step of the purchase they lose customers.
A coral plus marks an item that the cheaper variant doesn't have. An upward arrow marks the same item with a wider scope. A green tick marks the scope shared by every variant.
The UX/UI audit costs €860 net, the same for a company website and for an online store. This is a fixed price: it doesn't depend on the number of subpages or screens to go through. The work takes about ten working days, and if the site doesn't have session recordings yet, we set them up as part of the audit.
What's analysed. On a company website, everything comes down to one conversion: filling in the form. In a store, the path has several steps, you can lose a customer at any of them, and each one is measured differently, so a store audit looks at the listing, the product page, the basket and checkout.
We base the assessment on proven design principles, including Nielsen's heuristics, and on how users actually move around the site.
An audit makes the most sense on a site that already has traffic but converts below expectations. If the traffic comes from ad campaigns or SEO, every fix on the path applies to all of that traffic. If there are so many changes that rebuilding the site would be cheaper, we'll tell you before the audit starts.
The average rating from reviews of JustIdea that clients left on Google, Facebook and Clutch.
Statuses awarded by the platforms: PrestaShop Expert ★★★, Google Premier Partner 2025, Meta Business Partner, Microsoft Advertising Elite Partner 2025. All certificates and awards
No. The assessment is based on session recordings and analytics data, so with little traffic there is nothing to draw conclusions from. If session recording isn't set up yet, we add two weeks to gather material.
Yes, the document is yours. For every point we mark whether the fix is a job for an editor or a developer, so you can hand the report to any team.
Yes. All prices in the JustIdea price list are net, and VAT is added on the invoice.
We come back with a quote within 2 working days of receiving the brief. For simpler services, usually the same day; for a build with integrations, we also need a short technical call.
We agree the scope and the price before we start, instead of billing for every hour of work. If something outside the agreed scope comes up along the way, we quote it separately and go ahead only once you approve.
A store built on the latest PrestaShop 9 with a ready-made premium theme. Adapting the theme to your brand or designing from scratch raises the price.
from €4,890Six campaign management packages, matched to your ad budget. One package covers one channel.
from €300 / monthA specialist's hours reserved every month, instead of a quote for every fix.
from €80 / monthThe call is led by a new business specialist. When we get into the details of an account, the specialist for that channel joins in. We reply within one business day.
Before the meeting we review your website, your visibility and what your campaigns show from the outside. We will not open with “so, what does your company do?”.
The reply comes from the same new business specialist who will run the call. No qualification form and no call from an unknown number.
We go through your numbers and your questions. If it turns out we are not the right fit, we will tell you straight away.
